Business Communications

Professional Development Course

Communicating clearly and concisely in written and oral formats is critical to your professional success. This five-course Business Communications certificate program, offered by California State University, Long Beach (CSULB) in partnership with MindEdge, provides students with the tools to clarify and structure ideas. The techniques, interactive exercises, and checklists in this certificate program will help students create presentations and workplace documents that inform and persuade audiences.

Please note: Students do not need to be enrolled at CSULB to take this course. To register, simply complete the payment process for the full program on the MindEdge website

  • Collaborating effectively with others
  • Writing clearly and understandably
  • Composing email, memos, and letters with the greatest impact
  • Key tips on building and delivering presentations
  • Confidence in public speaking

Effective Business Writing

The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect among your peers. Poorly written emails and documents can detract from success at all levels. The ideas, editing techniques, writing tips, and checklists in this introductory course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs and websites.

Effective Presentations

The ability to deliver an effective presentation is critical in most job functions. This introductory course helps learners organize structure and create effective presentations. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure.

Effective Public Speaking

This introductory course helps you develop the skills you'll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking, from defining the audience and crafting your central message, to writing, practicing, and delivering your presentation or speech. This course is an essential part of honing the skill of presenting in public, setting the stage for a boost of confidence to help you succeed.

Communicating Collaboratively

Communicating effectively within teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory level course will help you improve your collaborative communication by providing best practices as well as effective tips and techniques.

Effective Emails, Memos, and Letters

Clearly communicating your thoughts, plans, and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of common business communication content by providing best practices as well as effective tips and techniques.

  • Business people interested in improving their verbal and written communication skills
  • Volunteers who want to communicate more effectively in their organizations
  • Students who want a head start in communicating after college