HR (Human Resources) Metrics and Analysis

Professional Development Course

The function of Human Resources (HR) has evolved from being primarily administrative and non-revenue generating to more of a partnership that helps organizations save money. HR metrics play a pivotal role in that partnership, providing measures of quantitative assessment, performance tracking, and other crucial information that helps leadership make informed business decisions. 

The HR Metrics and Analysis course at California State University, Long Beach examines practical approaches for measuring HR management functions that are specific to an organization’s personnel and how they behave. With a special focus on employee performance and organizational effectiveness, students use case studies to apply approaches for measurement design, data collection, analysis, and evaluation strategies for effective decision-making. 

For those just starting out in HR or looking to advance their career, this course provides a comprehensive overview that equips participants with the knowledge and skills needed to drive organizational success.

  • Understanding the various types of HR metrics
  • Recruiting and performance management
  • Data collection methods
  • Analysis and interpretation of data
  • Strategic decision-making 
  • How to articulate HR metrics used in making strategic decisions
  • Specific metrics to assess the effectiveness of the recruitment process
  • How to assess employee performance
  • Tools used to collect data
  • How to interpret information in the data collection process
  • Analysis of case study data  
  • The efforts of HR measurement throughout the value chain

This course welcomes professionals at all levels of experience, including those who are new to the field of HR as well as seasoned practitioners looking to deepen their understanding of metrics and analysis. It is particularly valuable for:

  • Entry-level HR professionals who can gain foundational knowledge and practical skills
  • HR assistants and coordinators who can enhance their supporting roles by learning how to effectively collect and analyze HR data
  • Managers from other functional areas who are transitioning to HR roles and want to familiarize themselves with HR metrics and analysis techniques
  • Small business owners and entrepreneurs who are responsible for managing HR functions and want to increase their effectiveness
  • Students and career-changing professionals who are preparing for future roles in the field
  • Interactive Lecture: 15-min segments of knowledge sharing
  • Knowledge Application/Group Activity: 30-minute breakout rooms
    • This will involve case study review, group activity, and partner work
    • Students are given case studies of anonymous business data to analyze information and determine the best recommended course of action.
  • Debrief: 15-minute segment repeated for each hour of the session